Micromex’s Importance and Satisfaction Benchmarks have been created from over 68,000 interviews across 120 LGA studies. These benchmarks not only provide us with insight into the attitudes and opinions of communities, but also allow us the unique opportunity to examine correlations in the data, identifying patterns that can assist Councils to optimise their engagement strategies and increase overall community satisfaction.

The below infographic illustrates the stated importance and satisfaction rating residents assign to the provision of Council information to the community, and how this is impacted by population density.